Not every business problem requires artificial intelligence.
A simple decision matrix can help executives determine where AI creates real leverage.
Evaluate tasks across two dimensions: – Operational repetition – Strategic sensitivity
High repetition + low strategic sensitivity: Strong candidate for automation.
Low repetition + high strategic sensitivity: Keep human judgment central.
The mistake many organizations make is applying AI based on excitement instead of suitability.
AI creates the most value when it removes repetitive friction without weakening strategic thinking.